Incident Response & Breach Notification Policy
How RYHA detects, responds to, and notifies customers of security incidents, including our 72-hour breach notification commitment.
This policy is currently under review by our qualified legal counsel and is provided for general information only. It does not constitute legal advice. RYHA Technologies may update it from time to time, and the version published here is the one that applies.
Purpose and Our Response Process
This policy describes how RYHA Technologies prepares for, responds to, and notifies customers about security incidents that affect the platform or your data, with the goal of limiting impact, restoring normal service quickly, and keeping you informed. We follow a structured incident response process with clearly defined stages: preparation (plans, roles, and tooling ready in advance); detection and analysis (we monitor for unusual activity, triage reports, and confirm whether an incident has occurred); containment (we limit the scope and impact); eradication and recovery (we remove the cause, restore affected services, and verify systems are operating safely); and a post-incident review to apply lessons learned and reduce the chance of recurrence.
Breach Notification and Communication
If we confirm a personal data breach that affects your data, we will notify you without undue delay and within 72 hours of becoming aware of it. Our notice will describe the nature of the incident, the data affected as far as known, the likely consequences, and the steps we are taking, so you can meet your own obligations. During an incident we provide timely updates through the contact details associated with your account and, where appropriate, status communications, aiming to be clear and factual about what we know, what we are doing, and what you may need to do.
Your Role and Contact
You can help us keep the platform secure by reporting suspected incidents or vulnerabilities promptly through our Security Policy, keeping your account credentials safe, and acting on any guidance we provide during an incident. For questions about this policy, or to report a suspected incident affecting your data, contact us at contact@ryha.in.
