Incident Response & Breach Notification Policy
How RYHA prepares for, evaluates, contains, recovers from, documents, and communicates about security and privacy incidents.
This policy is a draft that requires review and approval by qualified legal counsel before public launch. It is provided for general information only and does not constitute legal advice. RYHA Technologies may update it from time to time, and only a formally approved published version should be treated as binding.
Scope, Ownership, and Readiness
The repository defines an incident response process for security events, privacy breaches, availability failures, provider incidents, credential exposure, and integrity concerns. The approved operating plan must establish named incident command, technical, security, privacy, legal, communications, support, and executive roles; paging and escalation; evidence handling; contact lists; decision records; and periodic training and exercises. This draft does not claim those activities have been staffed or completed.
Detection, Analysis, Containment, and Recovery
The response process covers preparation, detection and triage, severity assessment, preservation of relevant evidence, containment, eradication, recovery, validation, monitoring, and post-incident review. Actions should prioritize safety, customer impact, data protection, service integrity, and lawful evidence handling. Recovery should verify affected dependencies and prevent false closure; lessons and assigned remediation should be tracked to completion.
Breach Awareness, Assessment, and Communication
Notification recipients, content, channels, and timing depend on RYHA’s legal role, applicable law, executed contracts, regulator requirements, incident facts, and legal guidance. Under GDPR Article 33, a processor informs the relevant controller without undue delay after becoming aware of a personal-data breach. A controller assesses supervisory-authority notice from the point of awareness and, where feasible, no later than 72 hours after awareness unless the breach is unlikely to create a risk to people’s rights and freedoms; high-risk events can also require notice to affected people under separate conditions. These are conditional legal rules, not a promise that every event or customer notice uses the same deadline. Communications should distinguish confirmed facts from investigation, describe known data and service impact, state mitigations and customer actions, identify a contact path, and provide material follow-up updates. The incident record should document when awareness was established, the role analysis, risk decision, notifications or reasons not to notify, and reasons for delay where required.
Customer Responsibilities, Reporting, and Review
Customers should protect credentials, maintain accurate security and incident contacts, monitor their own systems, and report suspected issues promptly. Vulnerabilities and suspected incidents can be reported to security@ryha.dev. Do not perform destructive testing or access customer data without written authorization. After a material event, RYHA should complete an evidence-preserving review, track corrective actions, and update controls, training, and customer guidance as appropriate.